Refunds - like getting blood out of a stone!

★★☆☆☆
2 / 5
24% of users recommend this
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Frustratedandpeedoff's review of Cocosa - www.cocosa.com

★☆☆☆☆

“Refunds - like getting blood out of a stone!”

Written on: 11/07/2013 by Frustratedandpeedoff (1 review written)

I've used this company several times, and if you like the item then great, but if you need to return it you'll have a battle to get your refund.
I'm still waiting for a refund today(11/7/13) despite sending them signed proof of receipt on the 1/7/13! So far I have called them 4 times and emailed 3 times, and although they apologise NOTHING HAPPENS!
This is without doubt the worst mail order company I have dealt with. In future ill stick with the Outnet.com. You can't fault their customer service Nd their prices are comparable.

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