No problems

Click here if this is your business
★★☆☆☆
1.6 / 5
13% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

bella94's review of Coast - www.coast-stores.com

★★★★☆

“No problems”

Written on: 01/05/2014 by bella94 (1 review written)

We ordered 5 bridesmaids dresses. Emailed customer service when they hadnt arrived in recommended time. Immediate response.
Parcel came couple of days later.
Only disapointment is that the dresses come up small. Dresses are folded in black tissue paper placed in a coast bag inside a plain brown box. Does result in dresses arriving creased but after hanging dress up over night looked ok. Might have been nicer to have dresses delivered on hangers.
Sent one dress back by click+collect by taking it to a store. 7days later money back in my account.
I would prefer a phone number to speak to soneone rather than email, however all emails to coast customer service were answered in a timely fashion.
Speak as I find. Customer service very helpful.

  • Bridesmaid dresses £170 each

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review