Terrible customer service

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veecaa's review of Coast - www.coast-stores.com

★☆☆☆☆

“Terrible customer service”

Written on: 15/12/2011 by veecaa (1 review written)

When the bracelet I purchased for a gift was sent wrapped in bubblewrap I asked for a gift bag. Almost 3 weeks and 5 emails from me later.... still no gift bag and no understanding of my request!!!

They dont accept phonecalls and advise that emails will be responded to in 24 hours, its 5 days since my latest email and still waiting..... Now I remember why I hate online shopping!

  • curtis bracelet and theresa tassel scarf

    Goods purchased & cost

  • On time

    Delivery

  • Quality of website

  • Value For Money

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