Poor service

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4.4 / 5
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  • Customer Service

  • Quality of website

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Swain-Marine's review of Clothes2Order - www.clothes2order.com

★★☆☆☆

“Poor service ”

Written on: 13/09/2013 by Swain-Marine (1 review written)

Soft shell sizing on the small side, ordered a Large but need XL never buy XL normally.
The black polo shirts are printed with website name on rear across shoulders, the print process has left a huge rectangle that is slightly faded/ grey...
Could not get through on phone, automated service put me on hold the cut me off.
Emailed customer services two days ago and nothing but automated response!

  • embroidered & printed, Polo shirts, embroidered gilet, printed soft shell, embroidered oxford shirts

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Swain-Marine's Response to Swain-Marine's Review

Written on: 17/09/2013

Customer service finally responded but keep sending short cryptic emails and have not yet resolved the problem or offered any solution

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