Late, lost & unreliable

★★★★☆
4.4 / 5
91% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Clothes2Order - www.clothes2order.com

★★☆☆☆

“Late, lost and unreliable”

Written on: 01/07/2013

On website order was promised within 7-14 days which would have been in ample time. However, once order had been submitted and received the order was suddley due in 21 days, which was too late for out promotion day.
Once contacted (several times) and pushed the orders were ready for my collection. Getting permission to collect was a hassle and several more phone calls. On arrival when told order was ready it was not. Told to come the following day and on arrival of that day only one out of two orders were ready. We managed with this however, was not ideal. When emailed to inform us the other order was ready (after about a week), it had gone missing when we turned up to collect it. We had to wait for a new batch to be run off and once that was ready, the old order turned up too. Dont think we will be using again in a hurry.

  • average - once all the extras had been added

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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