Customer Service

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★☆☆☆☆
1.4 / 5
9% of users recommend this
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Guest's review of Chums www.chums.co.uk

★☆☆☆☆

“Customer Service”

Written on: 22/12/2013

Please think long and hard before buying from this company, I have never experienced such a disorganised company, I have been in contact via email, and they obviously do not read them as the answers do not answer the queries. I have been in contact by phone, and had to listen to pre recorded messages for ages before finally getting to speak to someone please remember they are getting cash to keep you on hold.
I will never buy from this company again it was the worst customer service I have ever had.

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