Written on: 03/10/2013
I paid for item online, my bank tells me the money has been taken from my account but Chums web tells me that cannot process the order. Tried calling them on a PREMIUM RATE telephone number, eventually spoke to an advisor who said they would call me back next day at 9am, it is now 10.48 still no call. So in short they have my money but cannot process my order. WHY? Such a shame as the product is good but the company is badly let down by poor customer service!!!
As rated by our community of reviewers
" Great Service and great prices. Will use this site again. " Read More
" Dont use them. Take order and fail to deliver " Read More
" The best service and a great product " Read More
" One of My Wishlist Do Come True " Read More
" Didn't return refund " Read More