Terrible company

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★☆☆☆☆
1.4 / 5
9% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Chums www.chums.co.uk

★☆☆☆☆

“Terrible company”

Written on: 21/04/2013

The customer service from this company is worse than awful. I have phoned and emailed in relation to an order that hasn't arrived after 4 weeks, and I am still waiting on someone to take responsiblilty for the missing goods.

They are very quick to take your money (money was taken from my bank account, day after order was placed) but, do not want to know if problems occur.

I will never use this company again, and would urge people to think twice about giving them any business.

  • £43 nightwear and shoes

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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