Poor quality item / service

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LuLu007's review of Chums www.chums.co.uk

★☆☆☆☆

“Poor quality item / service”

Written on: 06/11/2012 by LuLu007 (3 reviews written)

I ordered a toaster which was very poor quality and looked like it had been tampered with and used. Email correspondence was friendly, but I asked for a refund - including delivery. However, I only received a refund for the toaster I returned. I also found the same toaster cheaper elsewhere. So, I am struggling to find reasons to ever shop with them again.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Value For Money

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