Longest refund wait ever

★★★☆☆
2.6
From 25 reviews
36.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Jasper422's review of Brown Bag Clothing - www.bbclothing.co.uk

“Longest refund wait ever ”

★★☆☆☆

written by Jasper422 on 23/04/2015

bought many times off this website and they are very good at selling clothing cheaper than in shops and delivery is good. Problems when returning items as faulty as they make you wait 5-7 days for them to recognise you've sent them a parcel then another 5-7 days for them to check if your parcel is actually faulty which I'm currently 6 days in waiting, in total I've been waiting about 13 days and they haven't even told me my item is faulty yet. Not good enough at all I feel as if they are hoping if they take a long time I'll forget about it all

  • Goods purchased & cost

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  • Value For Money

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