Customer Service Stinks

★★★☆☆
2.6
From 25 reviews
36.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Brown Bag Clothing - www.bbclothing.co.uk

“Customer Service Stinks”

★☆☆☆☆

written by on 26/02/2015

Customer service department are unwilling to listen to customer issues. The lack of empathy shown to a genuine and reasonable complaints is unsatisfactory. Stop offering money off incentives to entice regular spending, sort out your customer care staff and demand that they have possitive attitudes towards any concerns raised. Customer satisfaction will ensure loyalty, rather than any discounts or seasonal offers.

  • Good

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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