Absolutely awful

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ArmaniHodges's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Absolutely awful”

Written on: 28/02/2014 by ArmaniHodges (1 review written)

Ordered boots 5 and a half weeks ago and they still haven't arrived. I sent an email to customer services after 3 weeks but never got a reply. Phoned last week and told they would be here this week but they aren't , just phoned again surprise,surprise there is a delay and they won't arrive for another week and a half. That will be 7 weeks in total. They have offered to refund my delivery which £5.95 for 7 weeks delivery that should have been done without making it out as a big gesture.it takes ages to speak to anyone when you phone I was waiting for nearly 10 minutes.I will never buy from them again.

  • Boots £40

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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