Frustrating

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jamaicabeauty's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Frustrating”

Written on: 13/12/2013 by jamaicabeauty (1 review written)

I ordered two candles from the site, I had had no items delivered three weeks later so enquired as to where they were. Instead of an actual reply I get an automated reply saying they are so sorry for this and that and this and that which had no relavance to what I was enquiring about.
I have had no answers as to where these items are, no email to say we have had dispatching problems etc and then I get a refund without even asking for one?!
Very badly executed and no customer service which would of helped in this situation. Will never use again.

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