Dreadful !

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  • Customer Service

  • Quality of website

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rossharp's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Dreadful !”

Written on: 10/12/2013 by rossharp (2 reviews written)

Having waited over 5 weeks for my last order (which I returned) decided to have a go at the outlet which says it will be dispatched in "3-5 working days" - just wish my working week was the same as theirs - 7 days and not even dispatched. Standard replies to emails, never to my specific queries and absolutely no point hanging on the phone - was going to cancel but can't waste the time on the phone to try and do it
I will never order from them again and would seriously recommend that unless you want to wait months avoid this company like the plague.

  • Dress - £30 in the outlet

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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