Avoid! Avoid! Avoid!

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★★☆☆☆
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13% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Avoid! Avoid! Avoid!”

Written on: 09/12/2013

I have ordered two items from this company in the past year, the first item was a watch for my partner which was so late arriving that I ended up giving it to him as a Christmas present! However I thought that was just bad luck so decided to use them again to purchase a dress for a friend's wedding next week (much to my regret!). I ordered the dress at the start of November and am still waiting for it to arrive! Brandalley are certainly living up to their poor reputation on review sites and I only wish that I had read some of those reviews before making the mistake of giving them another chance. Customer Service is also non existent, no one answers the phones and all you receive is generic emails which are completely pointless. Just awful!

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

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