WORST COMPANY EVER

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  • Customer Service

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DisappointedAndrea's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“WORST COMPANY EVER”

Written on: 28/11/2013 by DisappointedAndrea (1 review written)

This company should not be trading. Ordered 2 items on 19th November and still not had delivery despite a delivery charge £5.95 ( which with other companies usually guarantees next day delivery). Allegedly my items are in stock in their warehouse but because they are having problems IT wise orders are not being picked in the warehouse. I asked what was wrong with manual paperwork? I explained to the Customer Service guy that the delivery charge was appalling for the service provided and asked to speak to a manager to raise my complaint, to be told very conveniently that all managers were in a meeting and I would be called within 48hrs. Don't think my phone is going to ring, do you?? I recommend that shopping with this company is to be avoided

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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