Terrible website - never again!

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★★☆☆☆
1.5 / 5
13% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Terrible website - never again!”

Written on: 27/11/2013

This used to be a good website but I have recently tried making some purchases from them and received a terrible service. 8 weeks after making my order I am still waiting for my goods to be delivered. I have received no correspondence or communication from them to explain why my goods have been delayed. I have now requested a refund for part of my order after being told part of it would be with me in a few days.

I am still waiting for my refund and my order.

I have tried emailing and telephoning their contact centre but I can never get through and no one responds to your emails.

My advice is don't bother with this website.

  • £144

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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