Written on: 13/11/2013 by LS78 (1 review written)
I've bought a number of things from Brand Alley over the years from Xmas presents for family to things for myself including ski gear, cushions, handbags, children's t-shirts, evening dresses for me.
Recently I saw the cycling Dare 2B sale and I have been meaning to get some new gear so it was perfect timing! I bought some fab tops, not only did they fit perfectly, I LOVED the colours too. I also bought a pair of padded cycling shorts which, my own fault, I should have check the sizing on the site as I went for my usual size 10 and they came up too small. But at £7 I didn't mind and gave them to a friend who was very chuffed with her new padded shorts!
Initially the lead time, which is longer than usual when you purchase online, disappointed me but when reading on the website why this is, for the price you pay, the explanation is fair enough. The dates they give are always spot on and I have never had any problems with them, even with returns, they have been good. I'm not sure why they have started getting bad feedback as I have always experienced good customer service.
I'm always looking at the website now for bargains and have signed up to the newsletter. One of the highlights of my day is when I get the newsletter of whats in the sale, especially when its a brand I'm a fan of! I'm about to buy a flat so I'm keeping a close eye out for kitchen goods, soft furnishings and anything else that will make my first home homely!
As rated by real users
" Excellent product and excellent service " Read More
" So happy " Read More
" On line ordering useless " Read More
" Incorrect measurements . Terrible customer service. " Read More
" Color MATCH is NICE " Read More