Worst website ever.

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  • Customer Service

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GlasgowJenni's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Worst website ever. ”

Written on: 23/04/2013 by GlasgowJenni (1 review written)

I ordered a pair of Diesel Jeans which started to fall apart at the seams near the waist. I took them to the Diesel store in Glasgow who confirmed that the jeans I bought from Brandalley were fake. When I called up their customer service and spoke to some guy I was dismissed and told that they only buy real products, which is a complete lie because I have the evidence from Diesel sales person. I was yelled at by them and found his manner completely distasteful. There was no manager to escalate the call to. They're clearly hiding something.

I would highly recommend not buying anything from them. I feel taken for a ride and robbed. I'm sending my jeans back and am telling everyone I know to stay well clear of these bootleggers. And don't expect good service - it's appalling.

  • Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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