People don't understand the business model!

Click here if this is your business
★★☆☆☆
1.5 / 5
14% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Brand Alley - www.brandalley.co.uk

★★★★☆

“People don't understand the business model!”

Written on: 27/11/2012

The products onsite are always really good, huge variety and there's something for pretty much everyone...but the real thing that entices me (and everyone!) is the HUGE DISCOUNTS. Where else can you find 75% off Farah Vintage? I bought a shirt for £13! Bargain!! And that's not all, I am constantly browsing and buying, the discounts are too good to refuse.

However, there is an inevitable reason why the items are so cheap. Delivery can take some time, but a lot of the time comes well within the communicated time frame. And if you're not happy to wait they have quick delivery on their OUTLET page which sends it within the week. Same discounts, same brands, just quicker. AMAZING!

People don't understand that you can't have it all. Wait a little while and get amazing discounts - that's all it is. Yes sometimes items are cancelled, but that's the same with every brand and I have seriously noticed a huge improvement which is clearly where the business is going.

I'd 100% recommend them. All these other reviews are petty.

  • 98%

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Autumnday's Comment

Written on: 11/12/2012

I suspect you are a BrandAlley plant! No honest independent customer could have written this review. If you have been a customer for even up to three orders, you will have had late deliveries, cancellations, damaged goods or good that simply do not look like what they have advertised, that have become the hallmark of BrandAlley. The huge discount that you mention does not give them license to be so TERRIBLE. Besides one can get similar discounts on ebay. All I can say is that you MUST be in the pay of BrandAlley. This is the only sane explanation I can give for this lie that you have written as a review. Sorry but it's not okay to deceive people the way you are doing now. Shame on you!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review