Expensive returns & a whole not of hassle - so not worth i

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VB123's review of Brand Alley - www.brandalley.co.uk

★☆☆☆☆

“Expensive returns and a whole not of hassle - so not...”

Written on: 13/11/2012 by VB123 (1 review written)

They do not offer free delivery - be warned this can get expensive and they may not even recieve your returns.

I ordered boots worth £20- had to order two sizes as I was not sure which i'd be,

When it came to returning - registered delivery was nearlly £10 - half the price of the boots.

I went for first class standard at over £7.


Waited nearly 2 weeks, heard nothing - emailed them and they said they 'had not received my order'

Total rubbish, appalling serving, overpriced returns - not worth the stress.

Sites like asos.com - provide labels to return, free delivery - within one week I had money back from them.

  • Boots £20

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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