Written on: 30/10/2012 by gailymouse (1 review written)
Spent almost £500.00 on coat which although they told me was in stock and dispatched never arrived. Apparently it went missing and was returned to the warehouse. I asked for it to be resent and they could not do it.WHY??? Did it ever exist???.They took my money and I had to wait over 3 weeks for a refund. Nice interest for them!!! Although their customer service department were very pleasant they appear to be reading from a script and keep their customers waiting for as long as possible for a refund. I have reported their behaviour to Trading Standards. I will never order from them again and have deleted them from my mail.
As rated by our community of reviewers
" Beware " Read More
" Very good " Read More
" Where is my order??? " Read More
" Didn't give a refund even when they were at fault " Read More
" Such appalling Customer Service " Read More