VERY PLEASED

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hannah81's review of Brand Alley - www.brandalley.co.uk

★★★★★

“VERY PLEASED”

Written on: 28/07/2012 by hannah81 (1 review written)

I am absolutely happy with my 2 purchases from the website. I however ordered stuff fron their outlet bit of the website, and these items are listed as "available now", so they ll be dispatched really quickly, so I got my items 2-3 days later... also I got some deals like 2 for 3, which ended up great price for what I got!!! The first time round, the packaging was really poor, which I wrote to them, simce you expect at least fairly well folded up clothes, when you buy brand name, and my clothes arrived in teriible packaging, other than that the dispatch and delivery time was really quick. I have not dealt with returns/refunds, so can t comment on that... I made a call to scostumer service since I orderd the same things twice by mistake, and they cancelled one straight away, so I can say costumer service was good to the extent I dealt with ...
I will for sure shop again from them and will recommond to friends.... However I know if you order from daily sales, it takes ages to get to you since the actual company needs to get the orders sent to brandalley and they will need to dispatch ...
All in all, really happy

  • £90 and £40

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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