Nice clothes but.....

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BrielleMcGuire21's review of Box 2 www.box2.co.uk

★★★☆☆

“Nice clothes but.....”

Written on: 06/07/2014 by BrielleMcGuire21 (1 review written)

Box2 do have some nice clothes which is a welcome thing for larger ladies. However, their customer service leaves much to be desired. Their delivery costs are high and take nearly a week to arrive with no tracking. They now offer free returns, but I rarely return things, so I feel unrewarded for being a good customer.

I would be a more frequent customer if their service did not feel so begrudging.

Box2, please do something about your delivery costs. Either reduce them or provide a better courier with tracking. Your clothes are expensive; we expect better service.

  • Various items over a couple of years.

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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