Written on: 21/04/2014 by 5Owen (1 review written)
This is by far the worst customer service I have ever had. I ordered a dress that I wanted for a wedding and paid NEXT DAY delivery for it.
Didn't turn up the next day or the day after that for that matter.
I didn't receive any message to say it was not coming and when I tracked my order online it said it was on its way, when it clearly wasn't.
When I emailed the customer service team they were no help at all, I said I wanted a refund for the next day delivery charge but they said they couldn't do that, how convenient!
This is the first and last time I will ever shop there. Would defiantly NOT recommend this website to anyone!!
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Written by Beccie28