b.s avoid .rubbish bs bs bs terrible don't buy

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Stacilious's review of Boohoo - www.boohoo.com

“ b.s avoid .rubbish bs bs bs terrible don't buy”

Written on: 16/12/2013 by Stacilious (1 review written)

Bad customer service 0 communication ,false advertisement, super late deliveries , terrible experience very disappointed

  • Noooo

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  • Quality of website

  • Value For Money

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Boohoo.com's Response to Stacilious's Review

Written on: 18/12/2013

Hello.
Firstly, please accept my most sincere apologies for the trouble that you have had with your recent order with boohoo.com, and the problems that have arisen with it.
We really do try to make sure that all problems that may arise, are rectified as quickly as possible, and it does look like on this occasion we may not have given our usual great standard of service.
For us to rectify this for you, and restore your faith in us, we do need to be able to access your details, and unfortunately via this forum we are not able to do. I appreciate that you have contacted us via customer services already, but if you could please contact us again, and put F.A.O a Team Leader, we can take a full look at what has happened, and correct this for you.
Please allow us this opportunity to rectify this problem for you.
We do also fully appreciate all feedback, as it does help us to understand where we can develop and improve our Customer experience
Kindest Regards,.

Mary
Customer Services
boohoo.com

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