thiefs!!!!!!!!!!!!

★★☆☆☆
1.6 / 5
13.8% of users recommend this
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gjhirpjhtih's review of Boohoo - www.boohoo.com

“thiefs!!!!!!!!!!!!”

Written on: 22/09/2013 by gjhirpjhtih (1 review written)

I CANNOT BELIEVE THAT I AM STILL WAITING FOR MY MONEY. I HAVE RETURNED 3 VERY POOR QUALITY DRESSES (TOTALLY DIFFERENT THAN ON YOUR WEBSITE) IN THE SAME PARCEL AND THAT WAS OVER 3 WEEKS AGO AND YOU HAVE ACTUALLY HAD A FRONT NOT TO RETURN MY MONEY. WHAT MORE YOU ARE ACTUALLY TRYING TO LIE TO ME AND TELL ME THAT YOU HAVEN'T RECEIVED THE OTHER 2 DRESSES?????? THEY WERE IN THE SAME PARCEL AND YOU KNOW THAT. YOU OWE ME £27!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I WILL NEVER AND I MEAN EVER USE YOU AGAIN. I WANT MY MONEY BACK!!!!!!!!!!!!!!!!!
E.

  • bad quality

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Boohoo.com's Response to gjhirpjhtih's Review

Written on: 22/09/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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