STAY AWAY

★★☆☆☆
1.6 / 5
13% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Boohoo - www.boohoo.com

“STAY AWAY”

Written on: 20/09/2013

I was shopping and saw everything I wanted & put it in my basket. Of course, I had to register, once I did that all the sale prices changed and my total went up drastically! Very disappointing! Once I saw that I knew they were full of it so I didn't order. The prices are still pretty cheap BUT not as cheap as they were before you register. Moral of the story, register so you get the right price or don't order.

  • Customer Service

  • Quality of website

  • Value For Money

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Boohoo.com's Comment

Written on: 22/09/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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