Cheap & rubbish clothes & horrible customer service

★★☆☆☆
1.6 / 5
14% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

unhappycustomer20100's review of Boohoo - www.boohoo.com

“Cheap and rubbish clothes and horrible customer service”

Written on: 13/09/2013 by unhappycustomer20100 (1 review written)

The clothes make Primark feel like Armani. The material used is cheap and the seams are weak. After one wash and wear the clothes will fall apart. Do not buy from them and their customer service is rubbish as well, they blame you for everything. DO NOT PURCHASE FROM THEM. CHEAP RUBBISH CLOTHES.

  • CHEAP RUBBISH.

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Boohoo.com's Response to unhappycustomer20100's Review

Written on: 22/09/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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Donna1975's Response to unhappycustomer20100's Review

Written on: 30/10/2013

They need to be investigated they take no responsibilityfor anything.They are literally stealing from people and false advertising.How are they still up and running? :(

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