My Hermes Telephone No

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FrustatedClothesAddict's review of Boohoo - www.boohoo.com

“My Hermes Telephone No”

Written on: 04/09/2013 by FrustatedClothesAddict (1 review written)

Just so you know there is a contact telephone no for any deliveries in the Manchester and surrounding area. Their no is 01942 844160.

Make sure you have the carriers reference no (I think it starts 941)

I've contacted them today and a very helpful lady is trying the delivery driver to see where my parcel is.

I agree that Boohoo.com should have a more professional customer services contact number.

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Boohoo.com's Response to FrustatedClothesAddict's Review

Written on: 11/09/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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