Received Incorrect Item

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1.6 / 5
13% of users recommend this
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Guest's review of Boohoo - www.boohoo.com

“Received Incorrect Item ”

Written on: 24/08/2013

I had recently ordered from BooHoo. I ordered 4 items, one of them however was wrong so i contacted them via email and got 1 response then nothing ever after that. Really Annoyed

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Boohoo.com's Comment

Written on: 04/09/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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