Disusting service will never ever order from boohoo again!

★★☆☆☆
1.6 / 5
13.8% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Boohoo - www.boohoo.com

“Disusting service will never ever order from boohoo again!”

Written on: 02/08/2013

I thought all was well i had been getting emails to comform my order, to show it had been dispatched, two days ago it was shown that i would have recieved my delivery, i didnt, the next day again it told me i would that day recieve it but i didnt it is now 2days late and when i checked the tracker it told me my parcel was last seem a few days ago in 'transit 55' i am disusted i have sent emails to boohoo no reply, i have tried to find a number no number, i am warning people to stay away and do not order from here!!!!!

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Boohoo.com's Comment

Written on: 12/08/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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