Don't do it!

★★☆☆☆
1.6 / 5
13.8% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Boohoo - www.boohoo.com

“Don't do it!”

Written on: 05/07/2013

First time I order from Boohoo and they get it wrong. I ordered 2 leggings in a medium size. 1 legging was correct, but the 2nd legging had a tag that said medium though it was actually a small size. That means that the person who sowed the leggings in the factory, incorrectly put a medium size tag to the small leggings. This simply should not happen. I will never order from them again.

  • 2 leggings £12 including delivery

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit boohoo.com

Boohoo.com's Comment

Written on: 11/07/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help.

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

Reply to this comment
Report this review
boohoo.com