Written on: 11/05/2013 by ktrain (3 reviews written)
I purcahsed from this site a few times and every time (bar one) has been a nightmare. Around xmas time my order was a week late, did not arrive in time and the courier was extremely problematic.
Another time evey single item in my order was wrong. I had to chase them up 3 times before i finally got my refund and then 3 more times to have my return postage/original postage refunded!!!
The next time I'd been charged for an item which never arrived.
And another time my order was cancelled due to no stock and I was never informed.
Although the items are nice (if you can get them) its really badly organized and customer support are not good.
As rated by real users
"My first Kanken Bag!!" Read More
"Appaling customer service" Read More
"DO NOT SHOP HERE OR MKOFFICIAL..." Read More
"Online rubbish!" Read More
"Do Not Trust Them/poor quality..." Read More