Still Not Received

Boohoo - www.boohoo.com
★★☆☆☆
1.6
From 463 reviews
15.0% of users recommend this

  • Customer Service

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Guest's review of Boohoo - www.boohoo.com

“Still Not Received”

★☆☆☆☆

written by on 15/02/2013

I ordered a lovely dress on the 19th of November. It is for my cousins wedding and a new years eve party however i have not been contacted about my dress and it has still not arrived. The dresses on the website wee extremely nice but I will be unable to wear it as it hasn't arrived.

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Boohoo.com's Comment

Written on: 27/02/2013

Hello,

Thank you for taking the time to leave a review for us on Review Centre.

We take all feedback received, be it positive or negative, very seriously as this is one of the factors in determining how we can improve the level of service to our customers.

We are sincerely sorry to hear that you have been unhappy with the service you have received and would like to be given the opportunity to rectify this.

Our customer service department is open 24/7 and available to help on [email protected]

If you have any further queries or you would like an instant response, we also have our Facebook and Twitter pages which are monitored 24/7.

Kind Regards,
Boohoo.com

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