TERRIBLE

Boohoo - www.boohoo.com
★★☆☆☆
1.6
From 463 reviews
15.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

SHANNARA's review of Boohoo - www.boohoo.com

“TERRIBLE”

★☆☆☆☆

written by SHANNARA on 20/08/2012

I SENT MY CLOTHES BACK THAT WERE CHEAP RUBBISH OVER 6 WEEKS AGO, NO REFUND AND NO EMAIL, I KNOW THEY WERE DELIVERED AS I SENT THEM BACK TRACKED POST. THEY HAVE NO PHONE NUMBER TO CALL FOR CUSTOMER SERVICES, WHICH IN MY EXPERIENCE IS DODGY TO START WITH, BUT I DIDNT NOTICE THIS WHEN I ORDERED. SENDING ENDLESS EMAILS, WHAT DO I DO NOW?? THERES TRADING STANDARD IN THE UK TO COMPLAIN TO, WHATS THE EQUIVALENT HERE?

  • Goods purchased & cost

  • Value For Money

write a review

Lmarys's Response to SHANNARA's Review

Written on: 04/09/2012

hey guys i've recently reported them to e consumer econsumer.ftccomplaintassistant.gov

have a look. they never gave back my refund.

Reply to this comment

Boofailhoo's Response to SHANNARA's Review

Written on: 12/09/2012

Take to their facebook wall. What country are you in? I was writing on their australian one for AGES and they were absolutely disgustingly hopeless, i took to the international one, the uk one i think (as that is where they are based) problem was fixed within hours (although my post did generate a lot of likes so they might have just been worried that too many people would see it)
my items were sent with OIL STAINS. terrible company.
good luck

Reply to this comment
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!