bad, terrible

1.6 / 5
15% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Boohoo -

“bad, terrible”

Written on: 30/07/2011

bad customer service, the customer service phone is always unavaliable.

  • good but not enough avaliability

    Goods purchased & cost

  • On time


  • Quality of website

  • Value For Money


Boohoo_Help's Comment

Written on: 25/10/2011

Hi there, my name is Hayley, I am the Social Media Advisor at Please accept my sincere apologies for the inconvenience caused. We have improved our Customer Services by becoming an e-mail only contact centre. We aim to answer queries within 24 hours. We have also launched our very own Customer Services facebook page which is linked to the official fan page and is used for instant working hours response. You can also contact us on twitter @boohoo_cshelp. FAQs can be found on our brand new Customer Services blog at

Once again please accept my apologies.

Many thanks,

Hayley x

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