Written on: 27/05/2013 by MandySherwin (15 reviews written)
I ordered a dress from this company and paid in full on my debit card. When the dress arrived I opened it and the strap was snapped on the shoulder and the dress was torn all down one side. I contacted them immediately by e mail, no response. All I got was an automated response, so I called them. They apologised for sending goods in this condition and assured me they would process the refund immediately. Two weeks later, still no refund. I will call them tomorrow and gve them one last chance then I will be contacting Trading Standards for them to get me a refund. Do not use this company, they are awful, their clothes are cheap and nasty, customer service is a joke. Avoid at all costs!!!!
As rated by our community of reviewers
" DO NOT ORDER " Read More
" Do NOT buy from this website wedding dress " Read More
" Blocked me on Facebook!!!! " Read More
" Quality of fabric not as previously purchased " Read More
" Poor Returns Policy and Unhelpful Staff! " Read More