Do not order anything from this company!

★☆☆☆☆
1.4 / 5
11% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

AnnieBaker's review of Bonprix

★☆☆☆☆

“Do not order anything from this company!”

Written on: 08/05/2013 by AnnieBaker (4 reviews written)

The good things first: They have some nice clothes and if you are lucky, everything will go smoothly and you will receive them in three days. this is what happened with my first order.

My second order was a second order. The parcel never showed up, even though they had taken my £100. A month, five phone calls and ten emails later, they are launching an "investigation" to essentially see if I am lying and did receive the order. Who knows how much longer this will take, but I intend to take them to the small claims court if they do not get their act together soon. Criminals or just completely incompetent? Whatever the case - don't trust them!!!

  • Clothes - over £100

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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