A joke of a company

★☆☆☆☆
1.4 / 5
11% of users recommend this
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Guest's review of Bonprix

★☆☆☆☆

“A joke of a company ”

Written on: 23/03/2013

I ordered three pairs of trousers.Size 22 (43.97 paid) I received 2 packs of black lacy knickers. Size 14. Phoned and was advised to return them and was asked if I still wanted the goods.
I received 2 pairs of trousers and a bill for £25.98(these trousers now 12.99 not 19.99) Phoned and was told the returned knickers had not been received yet. Did I still want the third pair of trousers.
Parcel received turned out to be a green and white striped blouse. This happened twice !!! Both shirts were returned. £9.99 taken was out of my bank then returned a week later.
Cancelled the third pair of trousers altogether.

Statement arrived saying I owed £25.98.

What a shame the company is so rubbish because they have some attractive things.


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