Appaling customer service

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★☆☆☆☆
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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Blacks www.blacks.co.uk

★☆☆☆☆

“Appaling customer service”

Written on: 13/12/2013

words fail me.! Should not be in business online.Unable to return items, have to travel to a store to exchange.Customer services not able to change orders or cancel prior to delivery.Would not use Blacks again and advise others to stay away from online purchasing.Diabolical in the year 2013.!

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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