Written on: 12/12/2013
After several days of being passed between Blacks & Citylink about a missing order, I was about to write scathing review.
On hold for 9-11 minutes (3 calls), no refund allowed, no 2nd despatch allowed, no managers to speak to, I must wait for missing parcel form etc....
As a final attempt to resolve I guessed the email for their MD and hey presto literally within 15 minutes I get a refund to my PayPal account.
Now that is impressive (although it shouldn't have taken an email to their MD).
A my tip is firstname.lastname@example.org
As rated by our community of reviewers
" Will never buy here again " Read More
" Good price but slow delivery " Read More
" Mansions of Madness " Read More
" Never again! " Read More
" £500 worth of Leotards never received!!! " Read More
Written by Gymnastics_Shrew1