Appalling service - avoid

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mat5664's review of Blacks


“Appalling service - avoid”

Written on: 09/12/2013 by mat5664 (1 review written)

I ordered a fleece on-line with them which never arrived.

Took 30 minutes to get through to their customer services (at 10p a minute) who informed me they had cancelled the order due to no stock. Not only had they not told me of this, they had not refunded the money either.

I guess there is a reason Blacks are in such a financial mess. I will never order from them again.

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