Delivery up to 9am for following day is good, stock bad

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Jax1985's review of Blacks www.blacks.co.uk

★★★☆☆

“Delivery up to 9am for following day is good, stock bad”

Written on: 21/06/2013 by Jax1985 (3 reviews written)

We ordered last night at 8.25pm. It said next day delivery up to 9, we were a bit unsure but thought would give it a go.

it wasn't here by 12 so my partner rung to check. He also wanted to ask about the price guarantee as he had seen it cheaper after buying.

They matched the price, which was very good of them, and also said it would be here before 6 today.

Sure enough it turned up at 12.45. Unfortunaltey it was only the rucksack and not the stove. They hadn't said on the phone that the stove was out of stock, meanwhile we have now wasted money on buying the fuel for it from elsewhere as there was no indication of not being in stock on their site. Would have thought they could have said something on the phone.

So, delivery and price match are great, but stock is not accurate so be a bit warey if you do want it urgently.

  • Rucksack and stove

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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