Blackleaf Reviews - www.blackleaf.com

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★★☆☆☆
2.3 / 5
From 3 reviews
33% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Appalling Customer Service! ”

Written on: 08/07/2014 by Luka130 (1 review written)

Some time ago an order was placed via Blackleaf's website for two pairs of trainers. The order arrived swiftly which was great but on inspecting the trainers all was not good. One pair of trainers had faulty laces. It was clearly a fault but a call was made to the manufacturer themselves to get clarification. They advised to return them as faulty as they were not as manufactured. Before returning the trainers, we contacted Blackleaf customer service to check how was best to return them as… Read Full Review

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★☆☆☆☆

“Faulty Product and refund refused by arrogant staff”

Written on: 18/01/2014

I paid over £30 for a pair of Oakley boardshorts that I purchased from Blackleaf in December 2013. After ONE DAY OF WEAR, the shorts began to tear at the seam. All I had done is walk around in the shorts. I contacted Blackleaf immediately and was asked to send photos. A considerable email exchange has taken place since and Blackleaf are refusing to refund me insisting that I have somehow 'damaged' the shorts. I have not 'damaged' these shorts at all and it is clear from the photos that this… Read Full Review

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★★★★★

“Blackleaf.com Review”

Written on: 25/02/2013

Have just received my second order from Blackleaf.com and felt compelled to write a review. The service on both occasions has been excellent and they dealt with a return for exchange with very little fuss. Product packaging has been appropriate and in good condition on the two deliveries (both orders have had multiple items). Paperwork has been clear and the name of the person that packed my order was on the delivery note which i thought was a nice personal touch. Delivery has been quicker… Read Full Review

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