Big Tall Order Reviews - www.bigtallorder.co.uk

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★★★★☆
4.1 / 5
9
80% of users recommend this
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★☆☆☆☆

“Non-delivery and no response”

Written on: 10/02/2017 by mallin301053 (1 review written)

Ordered goods to the value of £ 143.10 on December 2nd. Delivery stated within five working days. Never received and no response to three follow up emails. Someone needs to investigate this Company. Top marks though for the speed they charged my Visa account… Read Full Review

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★☆☆☆☆

“Items not delivered ”

Written on: 04/02/2017 by 338Malloy (1 review written)

I order a suit jacket on 28 December and it said it would take 5day and they took the money. But no jacket, I have email and phoned them with no reply Do not use them… Read Full Review

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★☆☆☆☆

“Do not use this firm”

Written on: 16/12/2016 by 361Henderson (1 review written)

Goods ordered May 2016. Money taken at that time. No goods have arrived. I have telephoned /emailed and still no satisfaction. I eventually got through to customer service today who once again said they would phone me back as they have said on previous occasions and never have done so i said please refund my money immediately. I will post further if this refund arrives but I doubt it. How can the firm still advertise and still be in business I really don't know.It is now 7 months since the… Read Full Review

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★☆☆☆☆

“Order not fulfilled”

Written on: 06/12/2016

I wish I had seen these reviews before I placed an order for two pairs of trousers. Three weeks have passed, emails have not been answered and telephone calls only go to an answer machine, which your call is never returned… Read Full Review

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★☆☆☆☆

“Do not touch with a barge pole!”

Written on: 16/10/2016 by Foster22 (1 review written)

Please do not order from this company, their customer service is shocking. I ordered 2 pairs of trousers on 31 July & was told they would be delivered in 5 working days, two months later I still did not have my order. I e-mailed the company twice with no response. I phoned & spoke to a guy who promised to chase them up & call me back but never did. I was so glad I paid with PayPal as I eventually had to open a dispute through them as I had paid my money but not received any goods. Thankfully I… Read Full Review

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★☆☆☆☆

“Do not buy from Big Tall Order!!!! ”

Written on: 13/08/2016 by Christian243 (1 review written)

Do not buy from Big Tall Order!!!!  I ordered a black waistcoat 2 months ago and after receiving my initial sales receipt email I have had no waistcoat, no responses to my emails or phone calls! Big Tall Order have taken my money and ran!  … Read Full Review

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★☆☆☆☆

“Is this company still in business?”

Written on: 24/03/2016 by dhChapman72 (1 review written)

Placed an order and paid for in on the 9th March. Had confirmation of the order and payment but have had nothing from them since. Tried emailing their customer service dept but had no response. Tried emailing their sales dept but emails bounce back Tried phoning them but calls just go to answering service. Can anyone help?… Read Full Review

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★☆☆☆☆

“Got no Refund”

Written on: 27/04/2014 by bobo01 (1 review written)

Pretty bad service for me. Clothes came but broke, so I sent them back. They could not replace it so they said they would refund. Didn't get that refund and they fail to reply back after that. Tried many times, one month since they said they would refund. Good company if all goes well, otherwise stay clear… Read Full Review

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★☆☆☆☆

“First Class Service from Big Tall Order.”

Written on: 13/01/2013

I bought a very large jacket for my husband (6XL) and the price of the jacket was very good indeed.I got the jacket the very next day (am) which was fantastic service from BIG TALL ORDER.There online service is in my mind excellent and I would definitely shop from then again.My husband could not believe that such size jackets existed as I had been looking for a jacket for him for some time.He was absolutely delighted to get the jacket and again he said that the jacket was sent ultra… Read Full Review

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