Appalling & Unhelpful Customer Service

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Tracymorgan's review of Barbour www.barbour.com

★☆☆☆☆

“Appalling and Unhelpful Customer Service”

Written on: 09/12/2013 by Tracymorgan (2 reviews written)

When you're spending in excess of £200 on one item you expect a better customer service than this. They are unhelpful and just quote T&C's at you. For this reason I shall never use them again, at least when you buy from the likes of John Lewis the staff are helpful, courteous and professional. I can only suggest they train the "customer service" to a higher standard.

Don't buy online direct from Barbour.com unless you want appalling service.

  • Men's Barbour Jacket

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

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