Appalling customer services,poor quality ,holes in garment

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★★☆☆☆
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Guest's review of American Apparel Store - www.americanapparelstore.com

★☆☆☆☆

“Appalling customer services,poor quality ,holes in...”

Written on: 09/07/2013

Avoid this company !Arrogant dismissive customer services. I complained about garment because it started to fall apart after a couple of months of wear,I was refused refund or exchange. They attempt to intimidate complaining customers by threatening to file a police complaint if they continue to call.This is a tactic which according to the police has no basis and should be ignored.The matter is now with Trading Standards.
The company has many lawsuits against them,I read in Wikipedia including SEVEN from sexual harassment.
The way this company treats its customers reflects the rotten culture within. Do not waste your money on their overpriced poor quality products.

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  • Customer Service

  • Quality of website

  • Value For Money

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