Good customer service

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★★★★☆
3.7 / 5
67% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of Alight Plus Size Clothing - www.alight.com

★★★★☆

“Good customer service”

Written on: 14/09/2012

I received help via your Chat line. For whatever reason the online site did not show/offer the size that I needed. The gentleman on the Chat line was able to call me and take my order by phone. It is so great to communicate with a real live person. The item arrived in very timely fashion. Unfortunately, it did not fit the way I hoped. I returned it and received a refund without problem. I gave 4 stars instead of five only because of the web site being incorrect.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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