written by murcutio on 31/07/2013
Absolutely appalling service. Purchased a pair of shorts, within days the stitching had gone. Their returns policy is totally unfair as I am expected to pay upfront for a replacement for their shoddy goods. Now I have purchased the replacement they have failed to dispatch it and after several chases they are now ignoring my emails even though they promised it would be dealt with quickly. I am now 5 weeks down the line still with faulty goods and double the payment down. This company trade on their lifestyle image but are in reality amateur, arrogant and second rate. I will never deal with them again and warn others not to. Avoid!!!
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